Store Policy

NITRAA Furniture Customer Care Service

At NITRAA Furniture, we are committed to providing exceptional customer service and support to ensure a seamless shopping experience for our valued customers. Whether you have inquiries about our products, need assistance with your order, or require help with any aspect of our services, our dedicated customer care team is here to assist you promptly and efficiently.

Ways to Reach Us:

1. Phone Support: You can reach our customer care representatives by phone during our business hours. Please call us at customersupports@duramendekors.com, +91 7358411503 / info@nitraafurnitures.in for immediate assistance.

2. Email Support: For inquiries, questions, or assistance, you can email our customer care team at +91 7358411503 / info@nitraafurnitures.in We strive to respond to all email inquiries promptly within 24 -48 hours.

3. Live Chat: Our website features a live chat option where you can chat with a customer care representative in real-time. Simply visit our website and click on the live chat icon to start a conversation.

4. Contact Form: Alternatively, you can fill out the contact form available on our website with your inquiry or request, and our customer care team will get back to you as soon as possible.

Services We Provide:

1. Product Information: Our customer care team is knowledgeable about our product range and can provide you with detailed information about our furniture collections, features, dimensions, materials, and more.

2. Order Assistance: If you have questions about your order status, shipping, delivery, or any other order-related inquiries, our customer care representatives are here to assist you.

3. Technical Support: If you encounter any technical issues while browsing our website, placing an order, or accessing your account, our customer care team can provide technical support and troubleshooting assistance.

4. Returns and Exchanges: Should you need to initiate a return or exchange, our customer care team can guide you through the process and address any questions or concerns you may have regarding our return policy.

5. General Inquiries: Whether you have feedback, suggestions, or general inquiries about our company, products, or services, our customer care team is here to listen and assist you.

Our Commitment:

At NITRAA Furniture, we prioritize customer satisfaction and aim to exceed your expectations with every interaction. Our customer care representatives are trained to provide courteous, helpful, and personalized assistance to ensure that your experience with us is positive and hassle-free.

For any inquiries or assistance, please don't hesitate to reach out to our customer care team. We are here to help you and look forward to serving you.

Thank you for choosing NITRAA Furniture!