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Store Policy

Customer Care

NITRAA Furniture Customer Care Service

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At NITRAA Furniture, we are committed to providing exceptional customer service and support to ensure a seamless shopping experience for our valued customers. Whether you have inquiries about our products, need assistance with your order, or require help with any aspect of our services, our dedicated customer care team is here to assist you promptly and efficiently.

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Ways to Reach Us:

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  1. Phone Support: You can reach our customer care representatives by phone during our business hours. Please call us at customersupports@duramendekors.com, +91 7358411503 / info@nitraafurnitures.in for immediate assistance.

  2. Email Support: For inquiries, questions, or assistance, you can email our customer care team at +91 7358411503 / info@nitraafurnitures.in We strive to respond to all email inquiries promptly within 24 -48 hours.

  3. Live Chat: Our website features a live chat option where you can chat with a customer care representative in real-time. Simply visit our website and click on the live chat icon to start a conversation.

  4. Contact Form: Alternatively, you can fill out the contact form available on our website with your inquiry or request, and our customer care team will get back to you as soon as possible.

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Services We Provide:

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  1. Product Information: Our customer care team is knowledgeable about our product range and can provide you with detailed information about our furniture collections, features, dimensions, materials, and more.

  2. Order Assistance: If you have questions about your order status, shipping, delivery, or any other order-related inquiries, our customer care representatives are here to assist you.

  3. Technical Support: If you encounter any technical issues while browsing our website, placing an order, or accessing your account, our customer care team can provide technical support and troubleshooting assistance.

  4. Returns and Exchanges: Should you need to initiate a return or exchange, our customer care team can guide you through the process and address any questions or concerns you may have regarding our return policy.

  5. General Inquiries: Whether you have feedback, suggestions, or general inquiries about our company, products, or services, our customer care team is here to listen and assist you.

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Our Commitment:

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At NITRAA Furniture, we prioritize customer satisfaction and aim to exceed your expectations with every interaction. Our customer care representatives are trained to provide courteous, helpful, and personalized assistance to ensure that your experience with us is positive and hassle-free.

For any inquiries or assistance, please don't hesitate to reach out to our customer care team. We are here to help you and look forward to serving you.

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Thank you for choosing NITRAA Furniture!

Payment Methods

Wholesale Inquiries

Are you interested in selling our stunning products in your store? We are excited to partner with retailers who appreciate quality and style. At Nitraa Furnitures, we offer an extensive range of beautifully crafted furniture pieces that are perfect for your customers.

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Why Choose Nitraa Furnitures for Wholesale?

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  • High-Quality Products: Our furniture is made from top-notch materials, ensuring durability and elegance.

  • Diverse Range: From classic to contemporary, our collection has something for every taste and style.

  • Competitive Pricing: We offer attractive wholesale prices to help you achieve a great margin.

  • Reliable Supply Chain: Our efficient logistics ensure timely delivery of your orders.

  • Custom Orders: We can cater to specific requirements and offer customization options to suit your market needs.

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How to Get Started

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  1. Contact Us: Reach out to our wholesale team at marketing@duramendekors.com or call us at +91-7358411503. We’ll provide you with all the necessary details and answer any questions you may have.

  2. Account Setup: Once you express interest, we’ll guide you through setting up a wholesale account with us.

  3. Order Placement: Browse our catalog and place your orders through our dedicated wholesale portal. Enjoy seamless order processing and tracking.

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Wholesale Policies

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  • Minimum Order Quantity: We have a minimum order quantity to ensure you get the best prices.

  • Payment Terms: Flexible payment options are available to suit your business needs.

  • Shipping and Delivery: We offer reliable shipping services, with options for express delivery if needed.

  • Returns and Exchanges: Our hassle-free return policy ensures your satisfaction. For more details, please refer to our returns policy on the website.

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Let’s Grow Together

Partnering with Nitraa Furnitures means joining a network of successful retailers who value quality and style. We are committed to supporting your business and helping you succeed.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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